BEbuttonA number of free PDF documents you may find useful, Just click on the PDF icon to download the document We also have the 10 steps series here






pdfTraining needs analysis – white paper

In the old days training used to be so simple! All you had to do was get a group of staff together, find yourself a trainer, maybe somebody in the company, possibly a manager, or you might go outside the organisation to look for someone. You would let that someone………

dividerpdfClear your desk

If you are filled with dread every time you look at your desk, or can’t find anything when you want it, why not rearrange your desk drawer………….and get rid of those unsightly and so called ‘in’, ‘out’ and ‘pending’ trays. Here’s a Proven Technique for managing……..

dividerpdfGiving effective feedback

Feedback is the fundamental part of leading people towards behaviour and performance appropriate to any given situation. Letting people know how they are doing is essential………


 Bill of Rights

This is a handout from our Assertive Communications workshop. A reminder of your rights as a human being in both your work and personal life.



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